eAgora Algorisme del Canvi informs users of the App regarding the treatment and protection of the character data that may be collected when downloading and using it. In this sense, it guarantees compliance with current regulations on the protection of personal data, reflected in the General Data Protection Regulation (RGPD) (EU) 2016/679 and in Organic Law 3/2018, of December 5 , Protection of Personal Data and guarantee of digital rights.


eAgora Algorisme del Canvi, S.L. with CIF number B42908988 with professional address at Edificio Tecnoparc – Redessa, Avenida Bellissens nº 42, Reus (Tarragona) telephone 977 300 304 and email privacidad@eagora.app 


When registering with eAgora Algorisme del Canvi, personal data will be requested for the treatment of which eAgora Algorisme del Canvi will be responsible. By providing this information, you give us consent for the collection, treatment and storage of the same, only as described in this Privacy Policy

eAgora Algorisme del Canvi may process your personal data for the following purposes: 

To make the user registration effective in the App and be able to access all its functionalities:

  • Access all the information using the search engine, through the channels and join them.
  • Post your own initiatives or follow other initiatives that are already active, publish events and join them.
  • Receive information from the municipality in an integrated and transversal way, alerts, initiatives and actions of the administration
  • Facilitate knowledge about the scheduling of activities, thanks to the interactive calendar.
  • Report problems and incidents on public roads in an agile way, through the incident manager
  • To be able to carry out administrative procedures through the mobile, with an instance manager
  • Receive offers and activities associated with KM0 shops, thanks to the local trade channel.
  • Find and facilitate resources through the collaborative economy channel that encourages barter and reuse.
  • To guarantee compliance with the conditions contained in the applicable law. This may include the development of tools and algorithms that help ensure the confidentiality of the personal data collected.
  • To analyze navigation eAgora Algorisme del Canvi collects other non-identifying data obtained through the use of cookies. Their characteristics and purpose are detailed in the cookie policy.


The legitimizing basis for the processing of your data is the consent given for the processing of your data (Art. 6.a of the General Data Protection Regulation (RGPD) (EU) 2016/679), by accepting the present Privacy Policy.

Consent granted by minors

eAgora Algorisme del Canvi establishes as one of its requirements when registering that the registered user is over 14 years of age. In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and Art. 7 of the LOPDGDD, which regulates the consent granted by minors and sets the age limit at 14 years, the express consent granted by the user, therefore, it will be lawful for the processing of their data.


The personal data will be kept as long as the right to delete the data is not exercised.


We use providers, necessary for the provision of service, who may have access to personal data. These providers are within the European Union, all of whom have the level of adequacy required by Regulation (EU) 2016/679.

International data transfers: use of Google Analytics Cookies

The European Commission has approved the use of standard contractual clauses to ensure adequate protection when transferring data outside the EEA. By incorporating the standard contractual clauses in the contracts entered into between the data transferring parties, personal data is considered protected even if it is transferred to countries outside the EEA or the United Kingdom that are not covered by a declaration of adequacy. Following the declaration of the European Court of Justice declaring the EU-US Privacy Shield invalid. As of July 16, 2020, Google no longer relies on the Privacy Shield framework to transfer data from the EEA or the UK to the US. You can view their privacy policy at https://policies.google.com/privacy


Anyone has the right to obtain confirmation about whether eAgora Algorisme del Canvi is processing their personal data.

Interested persons have the right to:

  • Request access to personal data relating to the interested party
  • Request its rectification or deletion
  • Request the limitation of your treatment
  • Object to treatment
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. eAgora Algorisme del Canvi, will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. They may also request the portability of their data.

The person responsible for data processing informs that you can materially exercise these rights by sending a request, indicating the right you want to exercise, along with a copy of your identity document, to the email privacidad@eagora.app and eAgora Algorisme del Canvi will respond upon your request within 30 days.

The interested party may also contact the competent Control Authority to obtain additional information about their rights www.agpd.es 


The personal data are provided by the interested party when registering in the APP eAgora Algorisme del Canvi at the time these are obtained, will provide you with all the information indicated in the law and that is included in this Privacy Policy.

The personal data that is obligatorily requested to make the registration effective in the App, make up the user’s public profile, and are: name and surname, email, age, date of birth, municipality of residence, date of birth, selection of the language / s, password and the choice of channels of interest.

Likewise, in the configuration of the user’s private profile, other information can be provided if desired to make up said profile: gender, occupation, address, telephone number, academic training and skills. These data will be editable only by the user and visible to the administration (excluding the password) and eAgora.

For certain functionalities of the App, we collect, among other things, your location data, access to the image gallery of the device, the camera, SMS, Bluetooth, Pedometer, Contacts calendar and Calendar, to be able to provide the service offered by the herself. The use of this personal information is subject to your choice, acceptance and continued use of the App.

However, as it is a communication channel, the interested party may include other types of personal data in his message by providing his opinion and making questions or comments.


You may file a claim with the competent Data Protection Control Authority, especially when you have not obtained satisfaction in the exercise of your rights, by writing to the Spanish Data Protection Agency, C / Jorge Juan nº 6, 28001 Madrid or by accessing its electronic headquarters: https://sedeagpd.gob.es/sede-electronica-web/   

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